betso is committed to protecting your personal information. This Privacy Policy explains exactly what data we collect, why we collect it, how we use it, and the rights you hold as a data subject under Philippine law.
Six core privacy commitments betso makes to every player on the platform — before you read the full policy below.
betso processes all personal data in full compliance with Republic Act No. 10173, the Philippine Data Privacy Act of 2012, and its implementing rules. Your rights as a data subject are recognized and upheld at every step of your betso journey.
betso does not sell, rent, or trade your personal information to unaffiliated third parties for their own marketing or commercial purposes. Your data exists to make your betso experience better — nothing else. This is a firm, unconditional commitment.
All data transmitted between your device and betso's servers is protected by 256-bit SSL/TLS encryption — the same standard used by major Philippine banks. Your account credentials, payment details, and personal information are secured at every layer of the platform.
Under the Philippine Data Privacy Act, you have the right to access, correct, erase, object to, and port your personal data. betso provides clear channels to exercise all of these rights. Submit a data request to our support team and we will respond within the legally required timeframe.
betso collects only the personal data that is strictly necessary to operate the platform, verify your identity, process transactions, and comply with PAGCOR and anti-money laundering regulations. We do not collect data speculatively or beyond what is needed for a specific, lawful purpose.
betso will only send you promotional communications if you have opted in to receive them. You can update your marketing preferences or unsubscribe at any time through your Account settings or by contacting betso support. Opting out of marketing does not affect your ability to use the platform.
betso respects your privacy and is committed to protecting your personal data. This Policy has been prepared in accordance with Republic Act No. 10173, the Philippine Data Privacy Act of 2012 ("DPA"), its Implementing Rules and Regulations ("IRR"), and the issuances of the National Privacy Commission ("NPC") of the Philippines.
This Policy applies to all personal data collected through the betso Platform, including data collected via the website at betso.one, any betso mobile application, customer support channels, and any other touchpoint through which you interact with betso. It covers data collected both online and offline in connection with your use of betso's services.
Please read this Policy carefully. If you have any questions about how betso handles your personal data, you may contact our Data Protection Officer ("DPO") using the contact details provided in Section 14 of this Policy.
For the purposes of the Philippine Data Privacy Act of 2012, betso is the personal information controller ("PIC") in respect of the personal data it collects and processes through the betso Platform. As PIC, betso determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.
betso has appointed a Data Protection Officer ("DPO") who is responsible for overseeing compliance with this Policy and with applicable data privacy laws. The DPO's contact details are set out in Section 14 of this Policy.
betso collects personal data that you provide directly, data generated through your use of the Platform, and data received from third parties where permitted by law. The categories of personal data betso collects include:
| Category | Examples | Source |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID number, photograph | Provided by you during registration or KYC verification |
| Contact Data | Email address, mobile number, residential address (city/province) | Provided by you during registration or account updates |
| Financial Data | GCash number, Maya account, bank account details, transaction history | Provided by you when making deposits or withdrawals |
| Technical Data | IP address, device type, browser type, operating system, session logs | Automatically collected when you access the Platform |
| Usage Data | Games played, wagers placed, session duration, feature interactions | Automatically collected through Platform activity |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | Generated when you contact betso support |
| Marketing Preferences | Opt-in/opt-out status for promotional communications | Provided by you via account settings or consent forms |
betso does not intentionally collect sensitive personal information (as defined under the DPA) unless strictly required for identity verification or regulatory compliance, in which case such collection will be clearly disclosed and your consent obtained where required.
betso uses your personal data only for specific, legitimate purposes. The primary purposes for which betso processes your personal data are:
betso will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.
Under the Philippine Data Privacy Act of 2012, betso processes your personal data on the following legal bases:
betso may share your personal data with the following categories of third parties, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
All third parties with whom betso shares personal data are required to process such data only for the specified purpose, in accordance with betso's instructions, and subject to appropriate technical and organizational security measures.
betso uses cookies and similar tracking technologies on the Platform to enhance your user experience, maintain session security, analyze Platform usage, and deliver relevant content. The types of cookies betso uses include:
You can control cookie settings through your browser. Note that disabling certain cookies may affect the functionality of the betso Platform. betso does not use cookies to collect sensitive personal information or to track your activity on third-party websites.
betso retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:
Upon expiry of the applicable retention period, betso will securely delete or anonymize your personal data in accordance with its data disposal procedures.
betso's security measures include, but are not limited to:
While betso takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is 100% secure. betso cannot guarantee absolute security but commits to promptly notifying affected Players and the NPC in the event of a personal data breach that poses a real risk of serious harm, in accordance with the DPA's breach notification requirements.
Under the Philippine Data Privacy Act of 2012, you have the following rights in respect of your personal data held by betso:
To exercise any of the above rights, please contact betso's Data Protection Officer using the contact details in Section 14. betso will respond to all data subject requests within the timeframe required by the DPA and NPC regulations. betso may need to verify your identity before processing your request.
If betso becomes aware that it has inadvertently collected personal data from a person under the age of 21, it will take immediate steps to delete that data and close the associated Account. If you are a parent or guardian and believe that your child has registered on betso, please contact betso support immediately so that the Account can be closed and the data deleted.
betso employs age verification procedures during registration and reserves the right to request documentary proof of age at any time. Accounts that cannot be verified as belonging to a person aged 21 or above will be suspended pending verification.
betso primarily processes and stores personal data within the Philippines. Where betso engages third-party service providers located outside the Philippines (for example, cloud infrastructure or game providers), personal data may be transferred to and processed in other jurisdictions.
betso ensures that any cross-border transfer of personal data is carried out in accordance with the requirements of the Philippine Data Privacy Act and NPC regulations, including by implementing appropriate safeguards such as data processing agreements that require the recipient to provide a level of data protection equivalent to that required under Philippine law.
By using the betso Platform, you acknowledge and consent to the transfer of your personal data to jurisdictions outside the Philippines where betso's service providers operate, subject to the safeguards described above.
betso reserves the right to update or amend this Privacy Policy at any time to reflect changes in betso's data processing practices, applicable law, or NPC guidance. Where changes are material, betso will notify registered Players via the email address associated with their Account or through a prominent notice on the Platform prior to the changes taking effect.
The date of the most recent revision to this Policy is displayed at the top of this page. betso recommends that you review this Policy periodically. Your continued use of the betso Platform following the effective date of any amendment constitutes your acknowledgment of the revised Policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or betso's handling of your personal data, please contact betso's Data Protection Officer:
You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated. Information about the NPC and how to file a complaint is available through official Philippine government channels.
This Privacy Policy was last updated in January 2026. betso reserves all rights not expressly granted herein.
Now that you know exactly how betso protects your personal information, you can play with full confidence. Sign in to your betso account or explore the full game library — secure, regulated, and built for Filipino players.
21+ only · PAGCOR Regulated · DPA 2012 Compliant · Gambling is addictive. Know when to stop.